Volunteer contributions are an invaluable part of the St. Margaret's health care team.
Department: Gift Shop
Purpose: Assist customers
Functions: Administrative Assistance
Facility: St. Margaret's Hospital
Location Details: Gift Shop
Supervised By: Gift Shop Manager
Dates: Once per week
Hours: Variable
Restrictions:
Additional Info: Receive payments; operate cash register; stock shelves; wrap items; maintain professional and caring demeanor; responsible business dealings; lock up after counting money
Department: Auxiliary
Purpose: Fund Raising, Community Support, Health Education
Functions: Administrative Assistance
Facility: St. Margaret's Hospital
Location Details: Variable, usually within the hospital
Supervised By: Self-governed
Dates: Variable
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Help others, raise funds, promote community service, promote health education, support health care legislation, provide scholarship opportunities, clerk in gift shop, holiday bazaar, one day sales
Department: Clerical
Purpose: Clerical functions
Functions: Clerical
Facility: St. Margaret's Hospital
Location Details: Business area
Supervised By: Business Office Supervisor
Dates: Once per week (3 hours)
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Run errands, file records, enter computer data, type, copy, colate, stuff envelopes
Department: Community Health
Purpose: Clerical functions related to physician office.
Functions: Clerical
Facility: On site and off-site areas available
Location Details: Various Community Clinics
Department: Critical Care
Purpose: Provide extra services to patients for comfort, care, and well-being of patients and families.
Functions: Patient Care
Facility: St. Margaret's Hospital
Location Details: Emergency
Supervised By: Professional staff
Dates: Once per week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Amswer phone; take messages; act as hostess for the area; assist with transfers of patients; run errands; deliver specimens; wash instruments; keep area clean; stock linens; change linens as needed; assist with clerical duties as directed
Department: Hospice
Purpose: Provide patient care and support services according to experience and training
Functions: Patient Care
Facility: St. Margaret's Hospital
Location Details: Various patient homes
Supervised By: Hospice Coordinator
Dates: Variable
Hours: As needed
Restrictions: Confidential information and privacy issues
Additional Info: Attend orientation for hospice; serve as substitute family/caregiver in the home; may do homemaker chores, run errands, and provide respite care as well; provide input to plan of care; attends meetings as needed; Document care; maintain communication with volunteer coordinator
Department: Hospice
Purpose: Provide patient care and support services according to experience and training
Functions: Patient Care
Facility: St. Margaret's Hospital
Location Details: Various patient homes
Supervised By: Hospice Coordinator
Dates: Variable
Hours: As needed
Restrictions: Confidential information and privacy issues
Additional Info: Attend orientation for hospice; serve as substitute family/caregiver in the home; may do homemaker chores, run errands, and provide respite care as well; provide input to plan of care; attends meetings as needed; Document care; maintain communication with volunteer coordinator
Department: Medical Records
Purpose: Nontechnical, clerical duties
Functions: Clerical
Facility: St. Margaret's Hospital
Location Details: Medical Records offices
Supervised By: Medical Records Personnel
Dates: Once per week (3 hours)
Hours: Variable (7-4:30 Mon-Fri)
Restrictions: Confidential information and privacy issues
Additional Info: Pick up discharge charts; sort and staple reports; pull medical records; copy documents; file reports; computer data entry; run errands; prepare new folders; organize and file records; other clerical functions as directed
Department: Varies
Purpose: Provide extra services to patients for comfort, care, and well-being of patients and families.
Functions: Patient Care
Facility: St. Margaret's Hospital
Location Details: Nursing care areas
Supervised By: Professional staff
Dates: Once a week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Pass out mail, snacks, water, meal trays; read to patients; transport patients; act as host/hostess; run errands; clerical work as needed; answer call lights; put away supplies; deliver specimens; replenish supplies
Department: Community Health
Purpose: Assist staff with non-technical, clerical duties
Functions: Clerical
Facility: St. Margaret's Hospital
Location Details: Occupational Health Office
Supervised By: Occupational Health staff
Dates: Once per week, up to 5 times per week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Computer data entry; copy documents; sort, staple, mail, assemble materials; answer phone and take messages; other clerical duties
Department: Rehabilitative
Purpose: Nontechnical, clerical duties
Functions: Clerical, Patient Care
Facility: St. Margaret's Hospital
Location Details: Physical Therapy (Rehab) Department
Supervised By: Occupational Therapy staff
Dates: Once per week (3 hours)
Hours: Variable (8:30 am to 4:00 pm)
Restrictions: Confidential information and privacy issues
Additional Info: Change linens between patients; restock supplies; fill and empty whirlpools; transport patients; run errands; maintain equipment; file patient records; answer phone and record messages; observe therapy treatments
Department: Rehabilitative
Purpose: Clerical duties
Functions: Clerical
Facility: St. Margaret's Hospital Center for Physical Rehab, Peru
Location Details: Rehab Office, Peru
Supervised By: Department Manager
Dates: Variable, Perferable 1-2 times per week
Hours: Flexible
Department: Ministry
Purpose: Visit patients and families to provide comfort and a sense of well-being.
Functions: Clerical, Patient Care
Facility: St. Margaret's Hospital
Location Details: Hospital and Community
Supervised By: Pastoral Care staff
Dates: Once a week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Visit and converse with patients and families; read, write letters, interact with patients; provide emotional and religious support as needed; assist with non-technical activities; attend to families during emergency situations and at time of death and bereavement
Department: Community Health
Purpose: Perform non-technical, clerical duties
Functions: Clerical
Facility: St. Margaret's Hospital
Location Details: Social Service Office
Supervised By: Patient & Family Services personnel
Dates: Once a week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Answer phone and take messages, run errands, file reports, general typing, copy documents
Department: Rehabilitative
Purpose: Nontechnical, clerical duties
Functions: Clerical, Patient Care
Facility: St. Margaret's Center for Physical Rehab
Location Details: Rehab Department
Supervised By: Licensed Physical Therapists
Dates: Once per week
Hours: Variable (8:00 to 5:00)
Restrictions: Confidential information and privacy issues
Additional Info: Change linens between patients; restock supplies; fill and empty whirlpools; assist in transport of patients; fill hot pack machines; file patients' records; answer phone and record messages; run errands; observe therapy treatments; other duties as directed.
Department: Diagnostic
Purpose: Nontechnical, clerical duties
Functions: Clerical
Facility: St. Margaret's Hospital
Location Details: Radiology Department
Supervised By: Radiology personnel
Dates: Variable
Hours: Once a week (3 hours)
Restrictions: Confidential information and privacy issues
Additional Info: File films and reports; transport patients; assist with darkroom functions; sit with disoriented patients; mix barium; deliver reports; run errands; stock linens; answer phone and take messages
Department: Patient Assistance
Purpose: Act as greeter, information giver, ambassador for the hospital.
Functions: Administrative Assistance
Facility: St. Margaret's Hospital
Location Details: Information Desk area
Supervised By: Volunteer Coordinator
Dates: Once per week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Greet anyone who comes through the doors; answer phone, take and deliver messages; give out room numbers only if person asking is able to say the patient's name and the name is listed on the patient roster; give directions to areas of the hospital or have a Red Coat take the person to the proper area; do not give out any extra information
Department: Patient Assistance
Purpose: To provide information, and escort services within the hospital and also act as tour guides, messengers, and goodwill ambassadors.
Functions: Administrative Assistance
Facility: St. Margaret's Hospital
Location Details: Main Entrance
Supervised By: Volunteer Coordinator
Dates: Once a week
Hours: Morning: 8-12, Afternoon: 12-2:30
Restrictions: Confidential information and privacy issues
Additional Info: Greet visitors; provide directions or escort to various areas within the hospital; act as tour guides/ushers; deliver specimens; transport patients within the hospital; assist in discharge of patients; answer phone and take messages; deliver paper work and reports throughout the hospital; sort and deliver patient mail; record activities.
Department: Clerical
Purpose: Nontechnical, clerical duties
Functions: Clerical
Facility: St. Margaret's Hospital
Location Details: Registration Office
Supervised By: Registration Personnel
Dates: Once per week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Greet patients; act as host/hostess; answer phone; take messages; transport patients; deliver papers, requisitions, etc. to departments; copy forms/shred materials
Department: Support Services
Purpose: Assist hospital departments with copying, collating, etc. of various materials.
Functions: Administrative Assistance
Facility: St. Margaret's Hospital
Location Details: Volunteer Services Office
Supervised By: Volunteer Coordinator
Dates: Once per week
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Copy documents; collate materials; prepare correspondence for mailing; shred papers; type labels; sort recycled magazines and distribute; apply stickers to documents; assemble charts or promotional items
Department: Community Health
Purpose: Provide assistance to staff in the effective functioning of the screening clinic.
Functions: Administrative Assistance
Facility: St. Margaret's Hospital
Location Details: Outpatient Clinic Area/ Some off-site areas
Supervised By: Occupational Health staff
Dates: Variable
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Greet arrivals; assist with registration and consent forms; copy documents; collect fees and issue receipts; escort clients from waiting area to clinic room; provide assistance to staff in non-technical areas; distribute appropriate information as necessary
Department: Patient Assistance
Purpose: To facilitate the meeting of various groups in need of support from other participants with like needs.
Functions: Administrative Assistance, Patient Care
Facility: St. Margaret's Hospital
Location Details: Various Meeting areas
Supervised By: Volunteer Coordinator and Occupational Health Director
Dates: Variable
Hours: Variable
Restrictions: Confidential information and privacy issues
Additional Info: Schedule and arrange programs and speakers for various activities and meetings; advertise meeting dates and times through hospital and in newspaper; notify attendees; keep record of programs and number of attendees; provide written and other resource materials pertaining to subject at hand; keep all information shared in group confidential; act as moderator for discussions within groups
Department: Surgical
Purpose: Act as hostess and keep family members informed of patient's surgical progress.
Functions: Administrative Assistance
Facility: St. Margaret's Hospital
Location Details: Surgical area
Supervised By: Same Day Surgery staff
Dates: Once a week (4 hours)
Hours: 8:00 am to 12 noon
Restrictions: Confidential information and privacy issues
Additional Info: Greet visitors and keep records of name, who they are waiting for, etc.; record information in daily log; answer phone and deliver messages; act as hostess--serve coffee, make fresh coffee as necessary, keep supplies stocked; keep magazines and newspapers current; keep area neat and clean; engage visitors in conversation as indicated; control the TV; notify nursing unit when patient will be returning to room; identify families for doctors; provide privacy for emotional issues; keep conversations quiet.

Hospital Operator:
(815) 664-5311 or (815) 223-5346
(815) 664-1578 TTY
For questions or issues with the MyCare Patient Portal,
call 815-664-7200
Email: [email protected]
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