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AUXILIARY
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St. Margaret’s Auxiliary is devoted to bringing knowledge of the hospital to the community and to providing a wide variety of volunteer assistance when called upon. They own and operate the Lobby Gift Shop, and donate proceeds annually toward the purchase of hospital equipment for patient care.
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EMERGENCY RESPONSE SYSTEM
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Lifeline is a personal response system which links you to 24-hour assistance at the push of a button worn on a neck chain. If you need help, simply push the button to access the communicator that is connected to your telephone line. This easy-to-use unit combines the everyday features of a telephone with special emergency response and monitoring functions. The hands-free, two-way communication provides security for those who live alone, mothers who need help for their infant or newborn, people with an ongoing medical condition, disabled individuals and post-operative patients who want to maintain a link for emergency assistance. For further information, call (815) 664-1486.
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MANAGED CARE
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St. Margaret’s Managed Care Department works closely with insurance companies, physicians, local businesses, PPO’s (Preferred Provider Organizations), HMO’s (Health Maintenance Organizations), and other health insurance payors in an effort to provide the highest quality health care at the most competitive prices. In addition, a PHO (Physician Hospital Organization) has been formed to enable both St. Margaret’s and its physicians to work together in managed care contracting. For more information, call (815) 664-1619.
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MEDICARE / INSURANCE CLAIMS ASSISTANCE
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For your convenience, St. Margaret's offers free Medicare claims assistance by Senior Health Insurance Program (SHIP) trained volunteers the first and third Monday of each month from 1:00 p.m. to 3:00 p.m. Also, free insurance claims assistance is offered every Monday through Friday, preferably by appointment. Simply call the Patient Accounts Office at (815) 664-1575 between the hours of 8:00 a.m. and 6:30 p.m., Monday through Friday, and Saturday 8:00 a.m.-12 Noon.
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OCCUPATIONAL HEALTH SERVICES PROGRAM
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Implemented in early 1994, St. Margaret's Occupational Health Services Program (OHSP) provides a number of services for businesses, as well as the public. This program is designed to help stabilize and contain the continual rise of health care costs. OHSP also provides injury care, occupational health screenings, physical examinations and on-site services to businesses enrolled in the program. A nurse coordinator oversees the delivery of care and provides a custom-designed program to suit your particular work requirements. There are no fees to join the OHSP. For more information, call (815) 664-1543.
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| Click here for more information on the Occupational Health Services Program. |
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OSF AFFILIATION
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Sisters of Mary of the Presentation Health System, sponsor of St. Margaret’s Hospital, and OSF HealthCare System, sponsor of OSF Saint Francis Medical Center in Peoria, are formally affiliated in order to provide better access to cost-effective, high quality and comprehensive health care services to residents in the Illinois Valley.
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PARA TRANSIT
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St. Margaret's Para Transit Bus provides transportation for a minimal charge to elderly or disabled residents who need transportation to and from the hospital or medical appointments. To find out how to access this service, or for further information, phone (815) 664-5411.
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PATIENT AND FAMILY SERVICES
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Our experienced staff of nurse discharge planners and social workers is trained to help the patient and family work through any difficulties they may be experiencing. Our staff is happy to assist patients with financial aid, child care, transportation, home services or post-hospital care, and nursing home arrangements. For more information on Patient and Family Services, phone (815) 664-1486.
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SUPPORT GROUPS
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Several support groups are active at St. Margaret's covering a wide range of issues. For the location, time or more information on any support group, call the Patient Support Programs Department at (815) 664-1613, or refer to the St. Margaret’s Hospital Calendar of Events.
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For your convenience, Free Valet Parking is available Monday through Friday from 7:00 a.m. to 5:00 p.m. at the north entrance of the hospital.
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VOLUNTEER SERVICES
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Men, women and students age 14 or older can be a part of St. Margaret’s Volunteer Services. Volunteers not only offer patients their skills and talents, but also their care, compassion, understanding and time. St. Margaret’s volunteers are instrumental in providing assistance to patients and their families. St. Margaret’s Gift Shop is operated by the Auxiliary and is staffed completely by volunteers. To find out how to become a part of our volunteer services, phone (815) 664-1130.
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| Click here for more information on Volunteer Services. |
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